Melbourne Convention & Exhibition Centre Site Induction

Important changes regarding MCEC access procedures. We want to inform you about recent updates to MCEC Protocols. These changes pertain to anyone who will be present in the hall during move-in and move-out times.

In order to gain entry, it is now mandatory for all individuals to complete the MCEC induction and present their induction card. Please also advise your stand builders and anyone bringing stock into the hall.

To complete the MCEC induction, please use the link below. MCEC staff will be conducting checks to ensure everyone possesses a valid induction card, and please be aware that entry will be denied to those without it.

Exhibitor Venue Induction

If you require further assistance, please contact the MCEC Induction team on email cms@mcec.com.au

GEL Events 

GEL Events is the official contractor for transportation of exhibitor freight as well as onsite services. GEL Events provide exhibitors with peace of mind by suppling a door-to-stand freight service, with complete tracking and email notification when the freight arrives onsite at the stand. GEL Events can arrange all local, interstate and international transport services. You do not need to be present at time of delivery when using GEL Events to transport your freight, our onsite team will receive your freight and take it directly to your stand prior to your arrival.

At close of the event, we understand the pressure of packing up your freight so as to catch flights or get home after what has been a long few days. Our onsite representative will come and see you to confirm your return freight requirements and provide you with return labels. Once packed up and your freight is labelled you are welcome to leave it at your stand for us to take care of the rest.

To request a quote please complete and return the quote request form via the link below

Its important to note if not using GEL Events to transport your freight, that GEL Events cannot sign for delivery of goods on your behalf. Please ensure you provide your courier authority to leave without signature.

 Freight / Logistics Online Request Form

Loading Dock Procedure / Access

Access to the Exhibition Centre Loading Dock is via Normanby Road. The Loading Dock is a one-way system. Enter from Montague Street end of Normanby Road and exit at Montague Street end. The MCEC has a vehicle checkpoint at the Dock entry to monitor access and ensure orderly unloading.

The Expansion Loading Dock facilities are split across two levels (upper and lower) and are linked via an internal road network to all existing Loading Docks. The upper Expansion Loading Dock is at the same level as the Exhibition Bay floor. The lower Expansion Loading Dock is at street level and is for use by smaller vehicles (up to 8m), couriers and Exhibitors. Access between the lower and upper Expansion Loading Docks facilities is available via two dock levellers, ramp and/or stairs.

Access to the exhibition will be via Roller Door 12

Parking – Exhibition Centre Loading Dock

All vehicles entering the Exhibition Centre Loading Dock will be issued with a 30-minute unloading permit. Please advise Loading Dock staff if a longer time is required. Extended time for vehicles is at the discretion of the Exhibition Centre Security at the gate. Parking infringements will be issued by the City of Melbourne.

Responsibility is not accepted, by either the Organiser, Logistics Contractor or Venue Management for any items delivered to the site in the absence of the Exhibitor, their Agent or Contractor.

Forklifts & Trolleys

If you require a forklift, please fill out the online quote request form or contact Colin Smith from GEL Events on tel 1300 013 533 or email colin@gelevents.com.au Charges apply.

Trolleys will be provided at no charge during Move In and Move Out on a first-in, first-served basis for a maximum period of fifteen (15) minutes per company. For an efficient Move In and Move Out, we suggest you supply your own trolley. Photo ID is required to borrow trolleys. You are reminded that trolleys must not be used on the Concourse of the Melbourne Convention & Exhibition Centre at any time.

Show Close

Hand carriable items may be removed via the front Entrance from 4pm on Friday 4 September 2026, once the Exhibition Hall has been cleared of all Visitors. Due to Venue regulations trolleys are not permitted through the front Entrance or on the concourse at any time.

All items must be clear of the venue by 6pm on Friday 4 September 2026

Goods are not permitted to be left overnight in the Exhibition Hall. Goods to be collected by carriers should be well packed and labelled (clearly noting delivery address, contact name and mobile telephone number). Items left should also be pushed to the back of stands away from aisles to avoid damage from forklifts/trolleys.

IMPORTANT NOTE: Any product, displays/stands left after 6pm on Friday 4 September 2026 will be deemed rubbish and removed at a cost to the Exhibitor. If your courier cannot pick up on time, please arrange storage with GEL Events. GEL Events will transport all courier pick-ups left after this time to their depot. Any costs will be charged to the Exhibitor.